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How Botnets Work

A huge chunk of Internet traffic isn't done by human beings. Rather, it's generated by automated software or bots that… Read: How Botnets Work

Keep Your Apps Updated to Avoid Crashes, Bugs and Malware Infection

When program forces an update down your throat, let it. There's no good excuse for not using updated software, whereas… Read: Keep Your Apps Updated to...

Is Allowing Your Browser to Remember Passwords Safe or Risky?

Not long after signing into an online service, your Web browser promptly asks if you'd like it to store your… Read: Is Allowing Your Browser ...

Rootkits: Everything You Need to Know About Hidden Malware

If you thought viruses and worms were scary, wait until you learn about malware that's able to hide other malware.… Read: Rootkits: Everything You ...

Is Your Antivirus Software Slowing Down Your Computer?

Malware can turn your computer into zombie machine that's so slow you can barely use your applications. But did… Read: Is Your Antivirus Softwar...

Why You Should Update Your Antivirus Software

Today's antivirus software is mostly automated; you can install one and leave it alone. It handles all security matters and… Read: Why You Should Update You...

What are Wi-Fi Extenders and Do I Need One?

When you’re unable to connect to Wi-Fi network at a specific area at home, it's not always your ISP’s… Read: What are Wi-Fi Extenders ...

Is Your Antivirus Working Properly? Here’s How to Test It

You've just installed new antivirus, and its icon is now sitting silently in the taskbar's system tray. You're probably… Read: Is Your Antivirus Working...

How to Deal With Hoaxes and Urban Myths

Not everything you read on the Internet is real, and yet we all have that one friend who carelessly shares… Read: How to Deal With Hoaxes a...

How to Survive as the Family’s Tech Support

Whether you like it or not, you might be designated by your family (and friends) as the go-to guy or… Read: How to Survive as the Fam...

8 Steps You Must Do When Your Email Gets Hacked

So your email has been hacked, and you're mind is racing with all the things the hacker can possibly do… Read: 8 Steps You Must Do When ...

Fake or Rogue Antivirus – How to Protect Yourself From Malware Disguised as Security Software

Unless you're an experienced power user who knows how to get by around computers, you need security solution to… Read: Fake or Rogue Antivirus �...

At HelloTech, our top priority is to provide you with exceptional service and 24x7 support. That’s why we invest in knowledge development resources for our technicians as well as continual training of our customer support staff. We know how challenging it can be to keep up with the latest in technology. That’s why we aim to be your go-to experts, so you don’t have to! We appreciate the fact that customers put their trust in us by inviting HelloTech into the home. We invest time and resources into ensuring your safety by taking numerous precautions to carefully and fully vet our technicians. Our rigorous background check process searches through national, state and county databases over the past 7 years to screen for any offense that would disqualify a potential technician from our service platform. For the safety of our techs on the job, HelloTech also makes occupational and accidental insurance available to protect technicians from any potential injuries that may occur while they’re in your home. At HelloTech, we are dedicated to maintaining a premium level of service and support for all of our customers. This means investing in the latest tools, training, and products for our team. Whenever you need assistance, we’re here to help. HelloTech support agents are standing by 24x7 to assist with booking, diagnosing issues and troubleshooting issues remotely when possible. We’re in the business of making technology simple, and we believe that providing a seamless customer experience is the best way to do so.