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Stay Secure By Uninstalling Outdated Software

Tech company Apple recently announced that it had let go of its support for its QuickTime multimedia player for Windows.… Read: Stay Secure By Uninstalli...

Keyloggers Explained: How They Work and How to Protect Yourself

Besides employing social engineering tactics and setting up phishing websites, hackers and cybercriminals make use of keyloggers to steal passwords… Read: Keyloggers Explained: How...

Browser Hijacking Explained: How to Liberate Your Browser From Malware

Here's one thing we can all agree: online ads are annoying. Intrusive pop-ups appearing in the middle of articles or… Read: Browser Hijacking Explain...

Not a Virus: How to Verify a False Positive Detection

You've just downloaded a file that you're pretty sure is from a reputable website. Just when you're about to open… Read: Not a Virus: How to Verif...

Why You Should Uninstall Java, and How You Can Live Without It

Do you think your computer is secure? If it has Java installed, then your computer is probably at risk. The… Read: Why You Should Uninstall ...

How to Uninstall a Windows Update

When you download and install updates for your Windows computer, you may experience a more stable, reliable and secure system.… Read: How to Uninstall a Window...

Why Installing New Apps Requires You to Close Running Apps and Restart Your Computer

When you install program, there's a good chance that it will ask you to close other apps first. It… Read: Why Installing New Apps R...

Why Do I Get a ‘File Too Large’ Error When I Copy a File to My USB Flash Drive?

You have a high-capacity USB flash drive plugged into your computer. You try to put files into the flash drive,… Read: Why Do I Get a ‘Fil...

How to Customize the Windows 10 Start Screen

Among all versions of Windows, the latest Windows 10 and Windows 8.1 are arguably the most radical. One particular change… Read: How to Customize the Wind...

How to Fix an Old or Clogged Ink Cartridge

An ink cartridge that has seemingly run out of ink after only few printed pages is certainly a head-scratcher,… Read: How to Fix an Old or Clog...

How to Create a Windows 10 USB Recovery Drive

There will come a time when your computer runs into a problem so dire that it can't even start. It's… Read: How to Create a Windows 1...

My Laptop’s Touchpad No Longer Works. How Do I Fix It?

The laptop touchpad is great alternative to the traditional mouse. It allows you to scroll your cursor, click and… Read: My Laptop’s Touchpa...

At HelloTech, our top priority is to provide you with exceptional service and 24x7 support. That’s why we invest in knowledge development resources for our technicians as well as continual training of our customer support staff. We know how challenging it can be to keep up with the latest in technology. That’s why we aim to be your go-to experts, so you don’t have to! We appreciate the fact that customers put their trust in us by inviting HelloTech into the home. We invest time and resources into ensuring your safety by taking numerous precautions to carefully and fully vet our technicians. Our rigorous background check process searches through national, state and county databases over the past 7 years to screen for any offense that would disqualify a potential technician from our service platform. For the safety of our techs on the job, HelloTech also makes occupational and accidental insurance available to protect technicians from any potential injuries that may occur while they’re in your home. At HelloTech, we are dedicated to maintaining a premium level of service and support for all of our customers. This means investing in the latest tools, training, and products for our team. Whenever you need assistance, we’re here to help. HelloTech support agents are standing by 24x7 to assist with booking, diagnosing issues and troubleshooting issues remotely when possible. We’re in the business of making technology simple, and we believe that providing a seamless customer experience is the best way to do so.