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UnPlugged: An Interview with MrMobile

Here at The Plug, we aim to provide exciting and easy-to-digest tech news, tips and reviews.  Over the next few… Read: UnPlugged: An Interview w...

Sophisticated Phishing Hack Targets Gmail Users

A particularly effective phishing email is now circulating amongst Gmail users. It looks real enough that even tech-savvy individuals are… Read: Sophisticated Phishing Ha...

The Ultimate Guide on Switching from PC to a Mac

We’re sure Windows users have heard (and are probably curious) about how a Mac “just works” right out of the… Read: The Ultimate Guide on Swi...

The Ultimate Guide on Switching from Mac to a PC

Whatever your reason is for jumping from a Mac to a PC, we’re sure it’s a valid one. Perhaps you… Read: The Ultimate Guide on Swi...

Make HDTV Buying Easier by Learning These Common TV Terms

Go to television showroom or peruse an online HDTV catalog and you will be inundated with a long list… Read: Make HDTV Buying Easier b...

Use Time Warner Cable? You Should Buy Your Own Cable Modem

When subscribing to data plan provided by Time Warner Cable (TWC), you will be presented with three primary options… Read: Use Time Warner Cable? Yo...

What is the Best Tablet You Can Buy Online Right Now

Many of us probably had tablet written in our Christmas wishlist last year. Well, it’s never too late to… Read: What is the Best Tablet Y...

Bluetooth 5.0: Everything We Know About the New Bluetooth Upgrade

An update to this decades-old wireless technology may seem overdue, but we’re excited that Bluetooth upgrade has finally arrived… Read: Bluetooth 5.0: Everything...

How to Test Your Internet Speed, and Interpreting the Results

Do you know how to test your internet speed? If you are asking this question, then you are in the… Read: How to Test Your Internet...

Popcorn Time: The Latest Ransomware That Will End Friendships

A new malware has hit the internet, called Popcorn Time. Reports state that the malware was first brought to light… Read: Popcorn Time: The Latest ...

Luma vs. Eero vs. Ubiquiti – Which Home WiFi Network Is the Best for You?

Tired of that inefficient WiFi network at home that is reliant on sole router? Want to get rid of… Read: Luma vs. Eero vs. Ubiquit...

Amazon Unveils Checkout-Free Store, Amazon Go – Just Grab Your Items and Go!

Amazon unveiled its checkout-free retail store, Amazon Go, at the start of this week. It's still in beta testing and isn’t… Read: Amazon Unveils Checkout-F...

At HelloTech, our top priority is to provide you with exceptional service and 24x7 support. That’s why we invest in knowledge development resources for our technicians as well as continual training of our customer support staff. We know how challenging it can be to keep up with the latest in technology. That’s why we aim to be your go-to experts, so you don’t have to! We appreciate the fact that customers put their trust in us by inviting HelloTech into the home. We invest time and resources into ensuring your safety by taking numerous precautions to carefully and fully vet our technicians. Our rigorous background check process searches through national, state and county databases over the past 7 years to screen for any offense that would disqualify a potential technician from our service platform. For the safety of our techs on the job, HelloTech also makes occupational and accidental insurance available to protect technicians from any potential injuries that may occur while they’re in your home. At HelloTech, we are dedicated to maintaining a premium level of service and support for all of our customers. This means investing in the latest tools, training, and products for our team. Whenever you need assistance, we’re here to help. HelloTech support agents are standing by 24x7 to assist with booking, diagnosing issues and troubleshooting issues remotely when possible. We’re in the business of making technology simple, and we believe that providing a seamless customer experience is the best way to do so.