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Staying Safe

Fake or Rogue Antivirus – How to Protect Yourself From Malware Disguised as Security Software

Unless you're an experienced power user who knows how to get by around computers, you need security solution to… Read: Fake or Rogue Antivirus �...

Stay Secure By Uninstalling Outdated Software

Tech company Apple recently announced that it had let go of its support for its QuickTime multimedia player for Windows.… Read: Stay Secure By Uninstalli...

Keyloggers Explained: How They Work and How to Protect Yourself

Besides employing social engineering tactics and setting up phishing websites, hackers and cybercriminals make use of keyloggers to steal passwords… Read: Keyloggers Explained: How...

Browser Hijacking Explained: How to Liberate Your Browser From Malware

Here's one thing we can all agree: online ads are annoying. Intrusive pop-ups appearing in the middle of articles or… Read: Browser Hijacking Explain...

Not Virus: How to Verify a False Positive Detection

You've just downloaded a file that you're pretty sure is from a reputable website. Just when you're about to open… Read: Not a Virus: How to Verif...

Why You Should Uninstall Java, and How You Can Live Without It

Do you think your computer is secure? If it has Java installed, then your computer is probably at risk. The… Read: Why You Should Uninstall ...

Conficker Worm – Malware Profile and Security Information

It was deemed one of the scariest malware to hit the past decade, and yet when the world expected it… Read: Conficker Worm – Malwar...

Four Reasons to Stick With Windows Defender

If it's up to Microsoft, you shouldn't be looking for third-party antivirus, because the company already has integrated Windows… Read: Four Reasons to Stick Wit...

What Makes Good Antivirus? 4 Characteristics You Should Consider

Security vendors claim that their antivirus products are the best, but reviews from users and experts may suggest otherwise. You… Read: What Makes a Good Antivir...

How to Disable Your Webcam and Protect Your Privacy

If you're reading this article from laptop, the laptop's built-in webcam is probably staring right at you. Worse, there… Read: How to Disable Your Webca...

Coupon Fraud and Fake Coupons: Everything You Need to Know

Coupons help businesses attract customers, who in turn enjoy discounts on products and save bit of money. It's a… Read: Coupon Fraud and Fake Cou...

How to Spot Fake Smartphone

From apparels to electronics, there seems to be no stopping of shoddy knockoff products fooling people into wasting their money… Read: How to Spot a Fake Smartp...

At HelloTech, our top priority is to provide you with exceptional service and 24x7 support. That’s why we invest in knowledge development resources for our technicians as well as continual training of our customer support staff. We know how challenging it can be to keep up with the latest in technology. That’s why we aim to be your go-to experts, so you don’t have to! We appreciate the fact that customers put their trust in us by inviting HelloTech into the home. We invest time and resources into ensuring your safety by taking numerous precautions to carefully and fully vet our technicians. Our rigorous background check process searches through national, state and county databases over the past 7 years to screen for any offense that would disqualify a potential technician from our service platform. For the safety of our techs on the job, HelloTech also makes occupational and accidental insurance available to protect technicians from any potential injuries that may occur while they’re in your home. At HelloTech, we are dedicated to maintaining a premium level of service and support for all of our customers. This means investing in the latest tools, training, and products for our team. Whenever you need assistance, we’re here to help. HelloTech support agents are standing by 24x7 to assist with booking, diagnosing issues and troubleshooting issues remotely when possible. We’re in the business of making technology simple, and we believe that providing a seamless customer experience is the best way to do so.